Skip to content
Chipmunk · M365 departed-user archiving

Keep their Teams chats, email and OneDrive - after they leave.

When someone leaves, Chipmunk automatically archives their Teams chats, Exchange mailbox and OneDrive into your own Azure subscription - searchable and exportable for the legal, HR and manager requests that arrive months later. And with the data safe, the Microsoft 365 licence goes back in the pool.

Available now in the Azure Marketplace - search CHIPMUNK.

Chipmunk dashboard
3 workloads

OneDrive · Exchange · Teams, all archived together

Automated

Triggered on disable in Entra ID

Your tenant

Archives stored in your Azure subscription

Getting it back

When someone asks for a departed user's data.

Archiving is the easy half. The reason it matters is the request that lands months later - from legal, HR, or the manager who inherited the account.

Export a departed user's Teams chat in readable form

The question admins end up googling: how to export a Teams chat conversation after the user has left. Without an archive it means eDiscovery searches against a mailbox that may already be gone. With Chipmunk, the chat is in your archive - open the user, find the conversation, read it threaded, and export it for whoever asked. See how to export a Teams chat for every method, including the manual ones.

Retrieve one conversation for a legal or HR request

Most requests are for one thing: a single email thread, one chat, one folder. Chipmunk's granular restore pulls back exactly that item - to a live mailbox, a manager's account, or an SMB share - without rehydrating the whole archive. Full-account restore exists too, for when a role is backfilled.

Search every archive without restoring anything

"What did these three former employees say about project X?" Chipmunk's AI search runs across every archived mailbox, OneDrive and Teams history - filter by user, workload and keyword, preview the hits, and download just the results. No PSTs to mount, no full restores to schedule.

Coverage

Every workload that holds your departed user's data.

Exchange Online

Capture entire mailboxes - including attachments and folder structure - into compressed archives in your Azure subscription.

OneDrive for Business

Preserve every file from a departing user's OneDrive with original folder hierarchy intact.

Microsoft Teams

Archive Teams chats, channels and shared files so collaboration history is never lost.

How it works

From the moment a user is offboarded to a reclaimed licence - automatically.

1

Detect the departure

Chipmunk watches Entra ID for disabled or removed accounts. The moment an admin offboards a user, the archive job is queued automatically - no scripts, no PSTs, no zip files.

2

Archive to your Azure

OneDrive, Exchange Online and Teams content for that user is captured and written to your own Azure Blob Storage account - in your subscription, in your region. SmiKar never holds a copy.

3

Reclaim the licence

Once the archive completes and the audit trail is in place, the Microsoft 365 licence can be safely removed. Data stays accessible for restore, compliance and eDiscovery - the payments stop.

The clock Microsoft started

"Remove the licence and leave the data there" is now a deletion timer.

The standard offboarding shortcut - strip the licence, keep the account, keep the files - is exactly what Microsoft now enforces against. Unlicensed OneDrive accounts run on a fixed timeline, and the clock starts the moment the licence comes off or the user is deleted in Entra ID.

60days

Read-only

The unlicensed OneDrive account is forced into read-only mode.

93days

Archived

Microsoft archives the account. Neither admins nor users can reach the content.

275days

Out of eDiscovery

The account is no longer available to eDiscovery searches.

365days

Subject to deletion

After 365 cumulative unpaid days the account becomes subject to deletion.

Getting it back is billed twice

Reactivating an archived account costs $0.60 per GB one time, and switching billing on applies $0.05 per GB per month to everyunlicensed account in the tenant over 93 days - not just the one you needed. Microsoft's own worked example: 100 accounts at 1 TB each, one account recovered, is $614.40 up front and $5,120 every month after that.

That monthly rate is five times what the same data costs in Azure Blob Cool storage, and around twenty-five times the Archive tier - for content you do not control and pay again to open.

A retention policy does not save it

This is the part most offboarding processes get wrong. Microsoft states that where billing is not enabled and the account remains unpaid, it becomes subject to deletion at 365 days even if retention policies, settings, or holds exist. If that deletion happens, the eDiscovery hold record survives while the held content does not.

Leaving Microsoft 365 Archive switched off does not avoid any of it either. Enforcement applies regardless. The only choice is whether you enable billing, not whether the archival happens.

Chipmunk removes the choice entirely. Because the data is archived into Azure Blob Storage in your own subscription before the licence is reclaimed, none of the timeline applies to it: no read-only state, no archival, no reactivation fee, no deletion clock, and no dependency on whether someone remembered to enable billing.

Worth checking now: SharePoint admin center, Reports, OneDrive accounts. It tells you how many are already past day 60.

Features

Built for IT, ready for legal.

Automated offboarding

Trigger archives when a user is disabled in Entra ID. No more manually exporting PSTs or zipping OneDrive folders.

Reclaim M365 licenses

Once data is safely archived in your Azure account, the user license can be removed - paying Microsoft per departed user is over.

Smart AI search

Azure Cognitive Search across all archives - filter by user, workload and keyword. Download results directly without restoring an entire mailbox.

Flexible restore

Restore a full account to a manager, a single email back to a user, or grab one OneDrive file - all on demand.

Entra ID integrated

User directory with license, status and archive state in one place. See exactly which licenses are safe to reclaim.

Real-time dashboard

Live job tracking, system health, storage consumed, archives in progress and recent completions - all in a single console.

Your tenant, your data

Archives live in your Azure Blob Storage in your subscription. No data ever sits in SmiKar infrastructure.

Granular reporting

Per-workload breakdowns, performance metrics, size distributions and a full audit trail for compliance.

In the product

Visibility from the dashboard down to a single email.

Reporting and trends

Reporting and trends

Archive job volume, storage growth and per-workload size distributions - visualised at a glance.

Smart AI search

Smart AI search

Search any user's archived mailbox, OneDrive or Teams content and download results without a full restore.

Entra ID + license view

Entra ID + license view

Find out which users still hold a paid M365 license but should have been archived weeks ago.

Granular and full restores

Granular and full restores

Bring a single chat, a folder or an entire mailbox back to a live account or SMB share.

Pricing

A flat platform fee, plus a little per archived user.

A fraction of what Microsoft charges to keep departed-user data accessible through active licences or retention add-ons. Azure storage is billed by Microsoft on your own invoice.

Platform fee
$200/ month

Flat monthly fee for the Chipmunk platform - unlimited archive jobs.

Per archived user
$10/ archived user / year

Charged once per user you archive. No per-restore fees, ever.

Where archives live
You own ityour subscription

Archives land in your own Azure account, on your own Microsoft invoice - never in ours.

10-20%

of Microsoft 365 seats are typically held by ex-employees at any moment

~$40

saved per month for every reclaimed E3 licence

$50-150k

commonly reclaimed per year on a 1,000-seat tenant

Archive first, reclaim with confidence. The full licence cost maths - including a worked 100-user example - is in the departed user archiving guide.

FAQ

Common questions.

Can I export a departed user's Teams chat?
Yes - that request is the reason Chipmunk archives Teams content in the first place. Open the departed user's archive, search or browse to the conversation, read it threaded, and export it for the legal, HR or manager request that triggered the search. No eDiscovery case, no PST, no restoring the whole account. For the manual alternatives (and their limits once the account is gone), see how to export a Teams chat.
How much can we save in Microsoft 365 license costs?
An average enterprise has 10-20% of M365 licenses assigned to departed staff at any moment - often more during high-turnover periods. Once Chipmunk archives the data, those licenses can be reclaimed. For a 1,000-seat tenant, that's commonly $50-150k/year reclaimed.
What data does Chipmunk capture?
OneDrive for Business files, Exchange Online mailboxes (including attachments) and Microsoft Teams chats, channels and shared files. All three workloads, fully automated.
How does restore work?
Two modes. Full restore rehydrates an entire archive into another live M365 user (typically a manager) or onto an SMB share. Granular restore lets you pull back individual emails, files or chats by keyword search - no need to restore everything.
Where do archives physically live?
In your Azure Blob Storage account, in your subscription, in the region you choose. SmiKar never holds a copy. Compressed before upload to minimise blob storage spend.
Is Chipmunk compliant with our retention requirements?
Chipmunk supports configurable retention rules and produces a full audit trail for every job. Immutable Azure Blob Storage tiers, Chipmunk's own job history, and a searchable archive with export for legal and eDiscovery requests support GDPR and most industry compliance regimes - and because archives land in your own Azure tenant, data residency is met by design. Speak to us about your specific requirements.
How does Chipmunk compare to Exchange Online Archiving?
Different problems. EOA gives active users a bigger mailbox - it does not preserve a departed user's data once their licence is removed. Chipmunk captures the full picture (OneDrive + Exchange + Teams) before the licence is reclaimed, so legal and compliance can still discover ex-employee content months or years later.
What happens if we just remove the licence and leave the data in Microsoft?
Microsoft now enforces a fixed timeline on unlicensed OneDrive accounts: read-only at 60 unlicensed days, archived at 93, out of eDiscovery at 275, and subject to deletion at 365 cumulative unpaid days. Recovering an archived account costs $0.60 per GB, and enabling billing applies $0.05 per GB per month across every unlicensed account in the tenant over 93 days. Microsoft also states that deletion at 365 days can occur even where retention policies or holds exist. The full timeline is in unlicensed OneDrive accounts.
How do I deploy Chipmunk?
Search for CHIPMUNK in the Azure Marketplace and deploy directly into your subscription. The setup guide on how-chipmunk-archives walks through the post-deployment configuration step by step. No demo call required.

Deploy it before someone asks.

The day legal asks for a departed user's Teams chat is the wrong day to start archiving. Chipmunk deploys from the Azure Marketplace straight into your own subscription - search CHIPMUNK.

Stop paying for ex-employees

Automate Microsoft 365 offboarding - archive into your own Azure tenant.